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Car Interior

Frequently Asked Questions About Our Services

Real Customers. Real Questions.
  • What are the stages involved in Paint Correction?
    During the paint correction service, the vehicle undergoes three stages: the cutting stage, polishing stage and ultra-fine polishing. The cutting stage helps remove defects and swirls in the paint. Polishing is done to create a glossy finish and remove minor marks or scratches. Fine polishing isn’t very common, and it’s done to improve the overall appearance of the painted surface.
  • What is paint correction?
    Paint correction is the process of correcting or removing imperfections in a vehicle’s paint surface. These could range from minor scratches to water spots, buffer holograms, paint overspray, bird dropping surface stains and wipe-down marks, oxidation, and other damage visible on your car’s clear coat.
  • How long does the process take?
    The process can take six to 12 hours, depending on your vehicle’s size, type and condition. Every car requires a different approach and a combination of special polishing machines at different levels.
  • What are the benefits of Paint Correction?
    One of the main benefits of auto paint correction is eliminating imperfections from the surface of your vehicle to improve its appearance. The process helps clean your vehicle’s surface from any damage, which helps increase its lifespan. For instance, if your car’s original paint is faded, you can restore it using a correction service.
  • Is there a mobile fee in order for you to come out?
    We do not charge a mobile fee to service your vehicle. However, the farther out you are from our primary area, the higher the minimum purchase amount will be. For example, if you’re within 13 miles, the minimum order might be $50 for us to go out. If you’re 35 miles away, the minimum will be $220.
  • Do I have to be there the whole time?
    Nope! You don't. That's what makes mobile detailing services so great. You can go on about your day while we work. You can be there when we arrive, leave, and then return before we finish. As long as you leave us the keys we can get started and you can arrive afterwards. As long as you are present when the service is finished for the payment process.
  • What parts of Kalamazoo do you service? What about surrounding areas?
    We service all parts of Kalamazoo. We also service surrounding areas such as Portage, Oshtemo Township, Texas Charter Township, Richland and more! You can read more about where we service on our Service Areas page.
  • Do I need to schedule an appointment for a mobile detailing service?
    Yes. 90% of the time, we're by appointment only. Every now and then, we'll be able to fit you in same day if we are available and in your area. The best thing you can do is call and ask!
  • Do you need anything to get the job done? Water or Power?
    Yes. We do currently require access to power AND water. We will also require your keys to have access to clean the vehicle. We come equipped with everything else to do the job! Unfortunately this means we are currently unable to service customers at their work location or customers who live in apartments. We apologize for the inconvenience and strive to make our services more inclusive.
  • What forms of payment do you accept?
    Currently, we do cash-only. We'll accept payment once we finish the job and the promised quality is met. That said, if you need to leave before the job is completed you'll pay then.
  • Can you wash my car at my location?
    Yes, as long we have access to power and water to wash your vehicle. Currently, we don't have a self contained setup where we can bring our own water and power.
  • Does this service remove scratches, water spots, or roughness from the paint?
    The Premium Wash is a maintenance-focused service. It's not meant for any thorough cleaning or polishing of the paint. If you want to remove water spots or scratches, that'll be paint correction.
  • What kind of wax do you use?
    There's so many products on the market now. We us brands like Meguiar's, Griot's Garage, Chemical Guys, 303, and a few more. All of which are high quality brands.
  • What's the difference between the local car wash and your Premium Wash?
    You're correct, they are both car washes, but we take our process to a higher degree to give you a better end result. For instance, we use a safe washing and drying method to avoid swirls and scratches, we blow out all the water from the nooks and crannies, we clean the door jambs, add a spray wax/sealant, and dress tires and fenders.
  • How long does the protection last?
    This is based on how you store and take car of your vehicle. If it's sitting outside 90% percent of the time, then the wax or sealant won't las as long since it's always being beaten up by the sun, rain, sap, bird droppings, etc. All of our wax products are rated to last 3-6 months but, if the vehicle is often left outside only expect 2-3 months of protection. All of our sealants are rated anywhere from 6-12 months but, if vehicle is left outside only expect 3-6 months of protection.
  • How long does this service take?
    It depends on the size and condition of your vehicle. Generally speaking, between 2-4 hours.
  • My paint feels rough. Will this service take care of that?
    It sure will! Your paint can feel rough because of two things: One, maybe it's just been awhile since the paint was last clayed and there's a lot of stuck on dirt on the paint. The second reason could be paint overspray that landed on your vehicle. A clay bar application can solve this problem.
  • Do you clay bar the paint?
    Of course! Before we apply the wax your paint has to be cleaned of any loose dirt or bonded contaminants so the wax/sealant can adhere to your paint properly. We use hand decontaminate (clay bar/clay mitt) and chemically (iron remover) decontaminate your paint.
  • Will this service remove swirls and scratches from my paint?
    Technically it will hide and cover the micro scratches on your paint. The wax essentially puts a layer of protection over your paint that fills in some of those scratches. This is what creates the shine. If you want a higher level of shine by actually removing swirls and scratches, then that would be paint correction.
  • How long does it take?
    A Full Detail can take anywhere from 3 to 4 hours depending on the size and condition of the vehicle.
  • Do you remove seats to get underneath them?
    With the tools, products, and knowledge we have, we're able to reach a lot of areas in the interior without having to remove the seats but, in our Full Interior Detail we remove the seats for a more efficient and deeper clean.
  • What's your cleaning process?
    We use a variety of brushes, cleaners, and machines to thoroughly clean your interior. How clean an interior is primarily based around the condition and type of material. Sometimes it just needs a quick wipe down, other times, it needs the steamer or extractor.
  • Do you repair upholstery?
    No. We only offering detailing services and do not repair cracked leather or sagging headliners.
  • How long does it take to clean my interior?
    It depends on the size and condition of the vehicle. It could take anyway from 30 min to 3 hours. For our Mini Interior Detail which is included with all of out exterior packages can take anywhere up to an hour. For a more extensive service such as our Full Interior Detail can take between 2.5 to 4 hours. Once we see the condition, we can give you a more accurate time range.
  • Will my car smell like chemicals once you're done?
    Absolutely not. We do not use any harsh chemicals on interiors and there will be zero trace of any smell other than your clean car, and just to make sure we include a complimentary air freshener with every service.
  • Are you able to remove every stain?
    We're 100% confident in our skills and knowledge to get your interior cleaned to the best condition possible. However, some stains maybe too far gone for us to completely remove. Regardless, we'll do everything we can to make it look it's best. If we can't remove it, we'll at least make it look significantly better.
  • How long does it take for seats to dry after a shampoo?
    When it's relatively warm outside, by the time we're done with the interior, the carpets and seats should be 80% dry. It'll take another hour for them to be completely dry. If it's cold outside, it takes much longer to dry as the water doesn't escape as easily from the fabrics. With that being said, we never oversaturate your fabric. You're not going to see puddles of water or anything.
  • Do you shine the engine bay?
    Yes! Once we’ve cleaned and dried off the engine bay, we’ll use our water-based dressing and apply it to all the plastic and rubber areas.
  • What's the engine cleaning process?
    In a shortened version, it goes: inspect the engine > cover any sensitive areas > thoroughly spray and agitate > dry off bay> apply dressing to plastic and rubber. Since there’s so many intricate areas to the engine bay, we have a lot of different brushes to help us reach all those areas.
  • How long does it take to finish the job?
    It depends on the size, condition, and complexity of the engine bay. Generally speaking, it takes 45 minutes or less.
  • Is water going to damage my engine?
    It can if you're not careful, but we're very careful during the process. We don't flood the engine bay with water. We use just enough to rinse off the cleaner and dirt (which isn't much). We use the wand at a safe distance. We cover up any sensitive areas for added precaution.
  • There was an oil leak. Can you clean that?
    Unfortunately, if the oil/grease leak is too heavy, we won't be able to clean it up. It gets into all the nooks and crannies of the engine bay and we're not physically able to reach all of those areas. If the leak has been there for a while, it makes it even more difficult to clean up. Our engine bay cleanings focus on the top-level surface.
  • Can you come just to clean my engine bay?
    At this time, we no longer offer this as a standalone service. You'll have to pair it with another package for us to come out to you.
  • How long will my engine bay stay clean?
    It depends on the car you have and how you take care of it. Some cars are sealed off pretty good and don’t allow as much water, dirt, and debris to enter. So it stays relatively clean for a while. Other cars that have wide open grilles and are not as sealed off, it makes it much easier for dirt, water, and debris to get in there. Wiping the engine bay once a month (or whenever you wash the vehicle) will help keep it in great condition.
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